Resolve Conflict with Compassion and Integrity
We help schools and organizations navigate conflict with care—restoring trust, repairing harm, and creating lasting solutions through restorative mediation.
Why Restorative Mediation?
Conflict is natural in every community. How we respond to it determines whether we break connection—or build it.
The Town Project provides confidential, facilitated mediations that center dignity, accountability, and repair. Our mediators support all parties in being heard, understood, and part of crafting a meaningful resolution.
What Sets Us Apart
Restorative, not punitive
We focus on repairing harm, not assigning blame.
Centering all voices
Everyone involved is supported to speak and be heard with care.
Clear agreements + follow-up
We document agreements and check in afterward to support lasting change.
Deep school experience
We specialize in education-based mediation, including staff-staff, student-staff, and family-school conflicts.
Our Mediation Process
- Intake + Consent – Each party meets with a neutral facilitator
- Preparation – We clarify goals, needs, and boundaries
- Dialogue – A facilitated conversation focused on understanding and accountability
- Agreement – A written resolution is co-created
- Follow-Up – We check in and support implementation
Endorsement from a private school regarding The Town Project’s conflict mediation services provided:
“The Town Project supported us through a very difficult moment as a school with clarity, grace, and expertise. Their responsiveness, candor, and openness to the messiness that we brought was a relief- both to me as a school leader, and to the community as a whole. I appreciated their professionalism, deep knowledge, and dedication to this critically important work. They will remain top of mind for me if and when scisms arise in our community that we are simply not equipped to handle ourselves.”
FAQ
What types of conflict do you mediate?
Staff-to-staff, student-to-staff, family-to-staff, community tensions, and more.
How long is the process?
Most mediations take 2–4 weeks from intake to final check-in.
What outcomes can I expect?
The goal of mediation is not to “decide who’s right,” but to create understanding and agreements everyone can commit to. Outcomes often include restored communication, written agreements, follow-up meetings, and improved relationships.
Refer a Conflict or Partner With Us
Know a school, team, or organization that could benefit from skilled restorative mediation? Email us at [email protected] to make a referral or partnership inquiry.
The Town Project: Intake Form for Conflict Mediation
Thank you for your interest in accessing conflict mediation services provided by The Town Project.
Please complete the following intake form to help us understand your specific needs and tailor our services accordingly.
All information provided will be kept confidential.
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